Frequently Asked Questions

At MomentumTechCT, we know that choosing the right technology partner can raise a lot of questions. Below are answers to some of the most common questions we hear from our clients.

1. What services does MomentumTechCT provide?

We specialize in IT support, cybersecurity, cloud solutions, and managed services for small to mid-sized businesses in Connecticut. Whether you need proactive monitoring, secure data backup, or help desk support, we tailor solutions to fit your business needs.

2. Do you work with small businesses or only larger organizations?

We work with businesses of all sizes, but our focus is helping small and mid-sized companies gain access to enterprise-level IT services without the high costs.

3. How quickly can you respond if we have an IT emergency?

Our team offers 24/7 monitoring. In most cases, we can begin remote troubleshooting within minutes, and if needed, deploy on-site technicians as quickly as possible.

4. What industries do you serve?

We support a wide range of industries, including law firms, healthcare providers, financial services, manufacturing, retail, and non-profits. If your business relies on technology, we can help keep it secure and running smoothly.

5. How do you protect businesses from cyber threats?

Cybersecurity is at the core of what we do. We use advanced monitoring tools, endpoint protection, firewalls, and regular vulnerability testing. Plus, we provide employee training to reduce risks from phishing and other attacks.

6. Do you offer cloud solutions?

Yes. We help businesses move to the cloud safely and efficiently, whether that means Microsoft 365, secure file sharing, or full cloud infrastructure hosting. We’ll guide you through every step to maximize productivity and security.

7. Can you work with our existing IT team?

Absolutely. We can either act as your complete outsourced IT department or work alongside your in-house team to provide extra support, advanced cybersecurity, or specialized expertise.

8. How do we get started with Momentum?

It’s simple:

  1. Contact us here.

  2. We’ll schedule a free consultation to discuss your IT challenges.

  3. Our team will create a customized plan for your business.

9. What sets Momentum apart from other IT providers?

We focus on personalized service and long-term relationships. You won’t be treated like just another ticket number—we take the time to understand your business, anticipate your needs, and deliver proactive solutions that keep you ahead.

Still Have Questions?

We’d be happy to help. Contact us today to speak with a member of our team and find out how we can make technology work for you.